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RUM: what it is, what it's used for, and how to implement it?

If you're responsible for application performance, you've probably heard of RUM, or Real User Monitoring. This tool has become increasingly important for companies looking to improve user experience in their applications and understand how users interact with them.

But what exactly is RUM?

It is a technology that monitors end users' behavior in relation to an application. Through software installed in the application or through scripts on web pages, it is possible to collect information about response time, load time, latency, and other important metrics.

With this data in hand, it is possible to identify performance bottlenecks, infrastructure issues, or even code failures that may be affecting the user experience. Additionally, RUM also allows for comparing application performance across different platforms, browsers, and devices, which can be useful for optimizing the application and ensuring the best possible performance for users.

But how do you implement RUM in your company?

There are various options for tools in the market, each with its own characteristics and functionalities. Among the main players in the market, we can mention New Relic, Datadog, Dynatrace, and SolarWinds, among others.

Before choosing a tool, it is important to consider your specific needs, available budget, and compatibility with the technologies used in your application. It is also essential that the tool is easy to use and configure, so that the IT team can quickly identify and address any issues.

To effectively implement RUM in your organization, it is important to rely on a specialized IT monitoring team. InfraOPS offers comprehensive monitoring solutions, including the implementation of Real User Monitoring, to ensure that your company has a complete view of the user experience in your digital environment. Contact us and learn about our services to optimize the performance and efficiency of your IT infrastructure.